Privacy Policy

At Shilpi Plaza, we value your trust and are committed to protecting your personal information. This Privacy Policy explains how we collect, use, and safeguard your data when you visit or make a purchase from our website.

1. Information We Collect

When you use our website, we may collect the following information:

• Personal details such as name, phone number, email address, and shipping address

• Order and payment-related information

• Browsing data such as pages visited and interactions on the website

We collect this information only to provide a better shopping experience.

2. How We Use Your Information

Your information is used to:

• Process and deliver your orders

• Communicate order updates and customer support responses

• Improve our products, services, and website experience

• Send promotional offers (only if you choose to receive them)

3. Payment Security

All payments made on Shilpi Plaza are processed through secure and trusted payment gateways. We do not store your debit card, credit card, or banking details on our servers.

4. Sharing of Information

We do not sell, rent, or trade your personal information. Your data may be shared only with:

• Payment gateway providers

• Shipping and delivery partners

• Legal authorities, if required by law

All third parties are obligated to keep your information secure.

5. Cookies

Our website may use cookies to enhance your browsing experience. Cookies help us understand customer preferences and improve website performance. You can disable cookies through your browser settings if you prefer.

6. Data Protection

We take appropriate security measures to protect your personal information from unauthorized access, misuse, or disclosure.

7. Your Rights

You have the right to:

• Access your personal information

• Request corrections or updates

• Opt out of promotional communications

You may contact us anytime to exercise these rights.

8. Policy Updates

Shilpi Plaza reserves the right to update or modify this Privacy Policy at any time. Changes will be posted on this page.

9. Contact Us

If you have any questions or concerns regarding this Privacy Policy, please contact us through the Contact Us page on our website.